By using our website, requesting or enquiring about our products, you are agreeing to be bound by this policy.
What information do we collect about you
We collect information about you when you enquire about our products. Website usage information is collected using cookies.
The personal or business information we collect will include details such as your name or business name, e-mail, telephone number and address.
How will we use the information
We collect information about you to process your enquiries.
We use your information collected from the website to personalise your repeat visits to our website.
Under 16s personal information
We are not able to store or process personal information for under 16s, unless we receive a parental or legal guardian's written consent.
Who has access to your information
Retro Models will not share your personal information for marketing purposes with third parties.
We may have third-party service providers working on our behalf who we may pass your information to for the purpose of providing products to you. Examples include delivering packages or providing customer service. They are required to keep your information secure and not to use it for their own marketing purposes.
We may analyse your personal information to create a profile of your preferences in order to provide you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us to do this effectively.
Correcting or erasing your information
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
You have a right to have your personal data on our systems erased. We will respond to your request within one month.
The right to erasure does not apply if processing is necessary to comply with a legal obligation or is required for the establishment, exercise or defence of legal claims.
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please go to 'How to contact us' section of this policy (click here).
Please note, you will be required to provide a valid proof of identification. We may make a small charge for this service.
How long will your information be stored for
We will hold your personal information on our systems only for as long as is necessary for the relevant activity.
Based on the profile of our business, we delete your personal information after 50 months from your last activity on the account you hold with us. Our statistics show, up to that point, there is a significant probability our customers will re-engage with us.
We review our data retention periods on a regular basis.
We might be legally required to hold some types of information to fulfil our statutory obligations.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
We take every reasonable precaution to protect our users' information. Any sensitive information is protected by encryption. When you are on a secure page, a lock icon will appear in the address bar of modern web browsers.
Please make sure you use only trusted devices with the latest security updates applied. We cannot guarantee the security of any information before it is transmitted to us. Retro Models is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information.
Once we receive your information, we make our best efforts to ensure it is securely processed and stored on our systems.
You are responsible for keeping your password confidential. We do not have access to your password. If you forget your password the only way to access your account is by resetting your password.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business reorganisation. We will take steps with the aim of ensuring that your privacy rights continue to be protected.
Outside of Europe
In order to be able to offer products to you, the information which you provide to us may be transferred to countries outside the European Union. This may happen for example if any of our servers are from time to time located in a country outside of the EU.
We will take steps to ensure that appropriate security measures are maintained and that your privacy rights continue to be protected as outlined in this policy.
How to contact us
· by sending us an e-mail to firstname.lastname@example.org